Frequently asked questions

No. You can check out as a guest with your name, phone number and delivery details. Email is optional.

Message us as soon as you can with your order link. Changes are easy before we start preparing your gift; once a cake, bouquet or personalised item is in production we may not be able to change it.

Add the items to your cart, type the code into the Discount code box and press Apply. The discount shows in your totals before you check out.

Yes, on eligible items. Place your order before 2:00 pm and choose today as your delivery date at checkout. If today is not offered, the item needs more preparation time.

Delivery is free on orders over Rs. 5,000. Below that, the fee is shown at checkout before you pay.

Yes, that is what most orders are. Enter the recipient’s name, phone and address at checkout, and add a gift message. We print it on a card and leave the price off the parcel.

Where pickup is available you will see a delivery or pickup choice at checkout. Choose a pickup date and time slot and we will have it ready.

Our rider will call the recipient first. Please make sure the phone number is correct and reachable on the day, since cakes and flowers cannot wait.

Personalisation options appear on the product page. Type your text, pick a colour or upload a photo, and the price updates as you choose. What you see in your cart is exactly what we make.

A sharp, well-lit photo at full size. Avoid screenshots and heavily compressed images from chat apps if you can, as they print softer.

If you would like to approve the design first, add a note at checkout or message us with your order link and we will send a preview.

Cash on delivery or bank transfer. For bank transfer, you can add your transaction reference at checkout so we can match it quickly.

Cash on delivery is paid when your gift arrives. Bank transfers should be sent after you place the order, and we confirm once the payment is received.

Keep it upright and in a cool place or the fridge until serving. Take it out about thirty minutes beforehand for the best texture.

Trim the stems at an angle, use clean water and keep them out of direct sun and heat. Change the water every day or two.

Our kitchen handles nuts, dairy, eggs and gluten. If someone has an allergy, tell us in the order notes or message us before ordering so we can advise honestly.